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actavationre, lock removel

i got a old phone from mmy brother that i want to open bc he doesnt use it anymore is it posebel he forgot hes icloud and maade a new one now he doent rem nothin about to i phone can i plz get help tp open hes phone

iPhone 8 Plus

Posted on Oct 18, 2022 11:42 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2022 11:56 PM

Hey there,


it seems his iPhone is on activation lock right?


To be able to open it you need to know the Apple ID and the password that was on that device if he forgot it See this two article’s to learn what to do:


See ☞ If you forgot your Apple ID email address or phone number - Apple Support

~

See ☞ If you forgot your Apple ID password - Apple Support

if that doesn’t help you check out this article’s:


See ☞ Activation Lock for iPhone, iPad, and iPod touch - Apple Support

~

See ☞ How to remove Activation Lock - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 18, 2022 11:56 PM in response to denjerick

Hey there,


it seems his iPhone is on activation lock right?


To be able to open it you need to know the Apple ID and the password that was on that device if he forgot it See this two article’s to learn what to do:


See ☞ If you forgot your Apple ID email address or phone number - Apple Support

~

See ☞ If you forgot your Apple ID password - Apple Support

if that doesn’t help you check out this article’s:


See ☞ Activation Lock for iPhone, iPad, and iPod touch - Apple Support

~

See ☞ How to remove Activation Lock - Apple Support


Oct 19, 2022 11:57 AM in response to denjerick

If necessary, if he is the original owner, he can contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -





actavationre, lock removel

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