You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad mini 4 screen separating from body

This was purchased in 2015-2016. No scratches and works. Except the glass is disengaging from the body of the iPad. Wondering if it could be fixed either free of charge or for a nominal fee due to defect in the product?

iPad mini 4 Wi-Fi

Posted on Oct 22, 2022 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2022 2:54 PM

Your internal Lithium-ion has battery expanded!

Stop using that iPad IMMEDIATELY1


Get that iPad out of your housse, ASAP.

That iPad is, now, a serious fire risk!

Put it outside somewhere away from your home and where it can't get wet, until you can return this iPad to your nearest, “local”, nearest Apple Store location!


Use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location to get rid of this iPad, now.

Apple Store employees will be glad to help/assist you.



Sorry & Good Luck to You!

5 replies
Question marked as Top-ranking reply

Oct 23, 2022 2:54 PM in response to Dcharmedd

Your internal Lithium-ion has battery expanded!

Stop using that iPad IMMEDIATELY1


Get that iPad out of your housse, ASAP.

That iPad is, now, a serious fire risk!

Put it outside somewhere away from your home and where it can't get wet, until you can return this iPad to your nearest, “local”, nearest Apple Store location!


Use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location to get rid of this iPad, now.

Apple Store employees will be glad to help/assist you.



Sorry & Good Luck to You!

iPad mini 4 screen separating from body

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.