You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Wifi get disconnected when screen locked

Hello Experts,


Need help, my iPhone is updated to latest software 16.0.3 version but still I’m facing issue when iPhone screen is locked the Wi-Fi gets disconnected and it’s showing offline to others and can’t get and receive any call message via WhatsApp or any app which uses internet.


Your’s useful comments will be appreciated.


Thanks & Regards:

Tilok Chand

iPhone 13 Pro Max

Posted on Oct 23, 2022 6:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2022 6:30 AM

That's completely normal. It's been that way since the very first iPhone was released in 2007. If the device is not connected to a power source, WiFi will power down when the phone is in standby to conserve battery power. Make sure the apps are allowed to use cellular data and the cellular data connection is not turned off.

3 replies
Question marked as Top-ranking reply

Oct 23, 2022 6:30 AM in response to tilok_makhija

That's completely normal. It's been that way since the very first iPhone was released in 2007. If the device is not connected to a power source, WiFi will power down when the phone is in standby to conserve battery power. Make sure the apps are allowed to use cellular data and the cellular data connection is not turned off.

iPhone Wifi get disconnected when screen locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.