iPhone 8 on 16.1 the app background picture screen goes to a solid black screen after an app is used.

Hi,


My iPhone 8, upgraded to 16.1 three days ago has started this issue yesterday.


I power it off, it starts ok, the app screens have a picture behind them, as normal.


If I open any app after I use it, even the settings app, the app screen background goes solid black and stays that way unless I power the phone off.


Once powered back on the app background picture returns until you use an app.


I do not use Dark Mode and have checked it is not switched on.


Is this a known issue, if so what can be done to correct it.


Thanks in advance.


John


iPhone 8

Posted on Oct 28, 2022 9:09 AM

Reply
2 replies

Oct 30, 2022 6:15 PM in response to Eyebroughty

Hi!

I recommend these steps.


-Restart the device again.

-Force restart the device.


Next steps:

Please be mindful these next steps can case data loss. I recommend making a backup before doing these steps.


-Go to Settings > General > Transfer or Reset > Reset > Reset Home Screen layout. Test if the issue persists.

-Make a backup, and go to Settings > General > Transfer or Reset > Erase All Content and Settings. Restore from your backup and test if the issue persists.


Otherwise, I'd contact Apple Support.

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iPhone 8 on 16.1 the app background picture screen goes to a solid black screen after an app is used.

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