I Have an iPod 8 telephone
The sound of incoming calls when I get try to talk to someone on my iPhone is so low I have to put them on speaker phone to hear them. What can I do so I can hear people when they call me?
iPad Air, iOS 12
Question marked as
User profile for user:
Eric_G1
User level:
Community Specialist
Hello GulchWoman1,
This page here can help out with regards to the volume on the device: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
1. Remove all screen protectors, films, or cases from your device.
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.
It may also help to see if the volume on a FaceTime audio call works well, as this can help to rule out the carrier's network: Use FaceTime with your iPhone or iPad - Apple Support
Cheers.