I had enough money on my card to pay for an unpaid balance and I updated my payment method but everytime I try to get an app (free or paid) or try to update an app it says “There was a problem with a previous purchase sign in to view billing information”. And I checked my purchase history and nothing is shown. What should I do?
iPhone 11, iOS 16
You need to tap Continue and sign in to view your billing information.
You need to verify your payment information or add a new payment method:
Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
You need to tap Continue and sign in to view your billing information.
You need to verify your payment information or add a new payment method:
Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Payment issues
