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A few months back I had download issues and was given 2 credits toward future movies. When I tried to purchase a title it asked for credit card info and never gave me the option of using the credits despite they being listed in the top right corner of my itunes app. What gives? How do I use these credits?
Are you talking about using your Apple ID balance as default payment?
If so, see -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.
(1) See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
(2) See -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Are you talking about using your Apple ID balance as default payment?
If so, see -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.
(1) See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
(2) See -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
How do I use 2 apple credits for movie purchases?
