You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music Refund

I requested a refund for an Apple Music subscription that was accidental and unwanted. I did this while the payment was pending in my bank account.


A few days later the refund was approved and the payment was taken out. So I was wondering how long does a refund take and does it get refunded through your bank account or apple balance?

iPhone 12

Posted on Dec 9, 2022 1:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 8:09 AM

Hi there Emg135,


Welcome to Apple Support Communities. The time frame to receive your refund depends on the payment method used:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Complete details can be found in the Apple Support article:


Check the status of a refund for apps or content that you bought from Apple - Apple Support


We hope this helps you.

1 reply
Question marked as Top-ranking reply

Dec 12, 2022 8:09 AM in response to Emg135

Hi there Emg135,


Welcome to Apple Support Communities. The time frame to receive your refund depends on the payment method used:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Complete details can be found in the Apple Support article:


Check the status of a refund for apps or content that you bought from Apple - Apple Support


We hope this helps you.

Apple Music Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.