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lanay817 Author

Level 1

4 points

my Apple TV says it cannot connect to my internet

have had Apple TV for over a year.....today it stopped working in the middle of viewing a program I rented....said nothing was connected to my internet.

I reset the Apple TV device to factory settings and was trying to get it re-set up.

Again it is telling me it cannot connect to my WiFi....which it has been connected to for all the time I've had it.

I even re-typed in the WiFi name and the passcode....and it is still telling me it cannot connect.

My iPhone,Mac Book, and iPad are all connected to this WiFi

Apple TV HD, tvOS 16

Posted on Jan 1, 2023 11:45 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,094 points

Posted on Jan 1, 2023 5:10 PM

Try restarting your router, and any other network gear that you may have.

Then try the Apple TV box again.

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my Apple TV says it cannot connect to my internet

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