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derlina Author

Level 1

0 points

Sim locked

Please help me someone a friend bought me an iPhone 11 Pro as a gift and it say sim locked my friend contact T-Mobile and they said they unlocked it but it is still saying sim locked I have tried soo many things nothing works. Please someone help me.

iPhone 11 Pro

Posted on Jan 12, 2023 1:05 PM

Top-ranking reply

Raicya

Level 10

209,067 points

Posted on Jan 12, 2023 2:09 PM

If T-Mobile says they unlocked the iPhone, and the iPhone is still locked, go back to T-Mobile.

T-Mobile is the only one that can unlock the iPhone.

See this Apple article: How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

Apple can't unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.

You need to contact your Carrier.

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Sim locked

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