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Malfunction of TrueDepth camera

can the TrueDepth camera Malfunction when wet? What can I do to fix it?

iPhone 11 Pro

Posted on Jan 13, 2023 10:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2023 11:54 PM

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer. 


You need to mention which part from the above article was not clear to you.



Go to Settings, tap Face ID & Passcode, then tap Reset Face ID.Next tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



iPhone Camera

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.



Parts and service history

With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.



Do you have a disabled Face ID alert on your device?

Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro



1 reply
Question marked as Top-ranking reply

Jan 13, 2023 11:54 PM in response to Bob Ryan1

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer. 


You need to mention which part from the above article was not clear to you.



Go to Settings, tap Face ID & Passcode, then tap Reset Face ID.Next tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



iPhone Camera

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.



Parts and service history

With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.



Do you have a disabled Face ID alert on your device?

Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro



Malfunction of TrueDepth camera

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