How can I make it work?
iPhone 13 mini, iOS 16
Foreign issue VISA cards are not currently working for Apple Pay In-App recharge with Suica and PASMO Wallet cards. Use Mastercard or AMEX.
Foreign issue VISA cards are not currently working for Apple Pay In-App recharge with Suica and PASMO Wallet cards. Use Mastercard or AMEX.
Contact Apple; click here --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Hello,
These two articles mention using a Suica card and some requirements you may encounter:
Use Suica or PASMO cards on iPhone or Apple Watch in Japan - Apple Support
Add a Suica or PASMO card to Apple Wallet - Apple Support
Yes I found these articles when I researched the issue. It didn’t address my problem. When I try to reload it I choose the amount and it verifies my face but the turns red and doesn’t load the amount. I have tried three different credit cards and nothing works.
I can reload my Japanese Suica transport card on the wallet app. I don’t understand why it won’t work.
