Can't download an app even after deleting everything

I'm switching from an iPhone 6 Plus (16GB of storage) to an iPhone X. The only thing I'm interested in transferring is my WhatsApp data. Issue is, a couple of days ago my old phone decided to uninstall WhatsApp due to lack of storage, therefore I can't upload my WhatsApp data onto my iCloud and transfer it to my new phone. I figured the only solution was to delete everything on my old phone except for WhatsApp with the hopes that I'd have enough available storage to reinstall it. After hours of trying a million options to safely back up my photos and delete them from my old phone (and from the "recently deleted" file), WhatsApp still won't install. I've deleted every single app except for the ones that can't be deleted. Is there a solution to this, or will I just be forced to start WhatsApp from scratch on my new phone and lose years of meaningful photos and messages? Thanks in advance.

iPhone 6 Plus, iOS 12

Posted on Jan 27, 2023 2:22 PM

Reply

Similar questions

1 reply

Jan 28, 2023 1:20 AM in response to gynni21

Based on your screenshot your iPhone doesn't have enough storage.

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2.

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See this Apple article: Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

See also: iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support


Manage your iCloud storage

Manage your iCloud storage - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't download an app even after deleting everything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.