You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I tried everything my phone still has not sound when someone calls or messages

I have no notification sound for calls messages or notification I have tried all setting and it is not on silent

Posted on Feb 3, 2023 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 4:04 PM

Hi J-gp03.

Welcome to the Apple (user-to-user) Community.


Re: I have no notification sound for calls messages or notification


Checking for "silent" was a good move!

Hard to guess the precise cause of the situation from your info ...

... so hope the below info. / linked articles will help troubleshoot:


If your iPhone isn't working right, try re-starting it ... will often restore order.

Turn iPhone on or off – Apple Support

__________________________________________________________________

Else

Maybe carefully checking your notifications will reveal the cause:

(Keep scrolling, as there are various ways to interact with / turn on / off notifications)

Use notifications on your iPhone or iPad - Apple Support


and

Change notification settings on iPhone – Apple Support

_____________________________________________________________________


Check ringtones etc. are not set to"none", but to ones that you want / can hear well.

Use tones and ringtones with your iPhone or iPad - Apple Support


and

Change iPhone sounds and vibrations – Apple Support

__________________________________________________________

Or

Wondering if this may be something to do with a focus, like eg: "Do Not Disturb:

(maybe it is being accidentally triggered)

Apple support's article:

Turn on or schedule a Focus on iPhone – Apple Support 

says:

"Note: If another Focus is already on, it turns off when you tap the new one".


Also says:

Turn off a Focus


"When you’re finished using a Focus, you can quickly turn it off to allow notifications again. 


After you turn off a Focus, it still appears in Control Center and can be reused.


Do any of the following:

Touch and hold the Focus icon on the Lock Screen.

or Open Control Center, then tap Focus.

or Tap the Focus that’s on to turn it off".

________________________________________________


More support if needed:

iPhone Support Team:

(There's a "Get Support" link at the bottom of their webpage)

iPhone - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 4, 2023 4:04 PM in response to J-gp03

Hi J-gp03.

Welcome to the Apple (user-to-user) Community.


Re: I have no notification sound for calls messages or notification


Checking for "silent" was a good move!

Hard to guess the precise cause of the situation from your info ...

... so hope the below info. / linked articles will help troubleshoot:


If your iPhone isn't working right, try re-starting it ... will often restore order.

Turn iPhone on or off – Apple Support

__________________________________________________________________

Else

Maybe carefully checking your notifications will reveal the cause:

(Keep scrolling, as there are various ways to interact with / turn on / off notifications)

Use notifications on your iPhone or iPad - Apple Support


and

Change notification settings on iPhone – Apple Support

_____________________________________________________________________


Check ringtones etc. are not set to"none", but to ones that you want / can hear well.

Use tones and ringtones with your iPhone or iPad - Apple Support


and

Change iPhone sounds and vibrations – Apple Support

__________________________________________________________

Or

Wondering if this may be something to do with a focus, like eg: "Do Not Disturb:

(maybe it is being accidentally triggered)

Apple support's article:

Turn on or schedule a Focus on iPhone – Apple Support 

says:

"Note: If another Focus is already on, it turns off when you tap the new one".


Also says:

Turn off a Focus


"When you’re finished using a Focus, you can quickly turn it off to allow notifications again. 


After you turn off a Focus, it still appears in Control Center and can be reused.


Do any of the following:

Touch and hold the Focus icon on the Lock Screen.

or Open Control Center, then tap Focus.

or Tap the Focus that’s on to turn it off".

________________________________________________


More support if needed:

iPhone Support Team:

(There's a "Get Support" link at the bottom of their webpage)

iPhone - Official Apple Support


All the best :-)

I tried everything my phone still has not sound when someone calls or messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.