You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone is lock

my iphone is unavailable i completely forgot my passwoord

iPhone 12 Pro

Posted on Feb 23, 2023 9:40 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Feb 23, 2023 9:45 PM

I understand that your iPhone 12 Pro is in the state of "Unavailable". You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉 Reset the Passcode of your iPhone (Without a Computer). Note: All the data on your iPhone will be erased.

Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.

Axel F.

View in context

my phone is lock

Similar questions