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Long story short, I purchased a movie. It was accidentally deleted from my library. Went to re-download it and this is what happens. I have reached out to Support twice here and once via twitter. I've got zero help. Any thoughts?
Step 1 - Click Buy Movie
Step 2- Confirm Buy Movie
Step 3 - Notifies already purchased and asks to re-download
Step 4 - Back to step 1.
No Movie.
https://youtube.com/shorts/coHpu-5Ey20?feature=share
[Re-Titled by Moderator]
This is Apple Support's article:
How to: Redownload TV shows and movies that you purchased - Apple Support
Seems in some cases, you can "stream" a previously purchased movie, yet not download it.
and this one...
What to do: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
This is Apple Support's article:
How to: Redownload TV shows and movies that you purchased - Apple Support
Seems in some cases, you can "stream" a previously purchased movie, yet not download it.
and this one...
What to do: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
nable to download purchased movie
