You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pay

My Apple Pay Cash balance seems to have disappeared. It wants me to sign up for an Apple Cash account but I just got the Apple Card. I haven’t used the old Apple Pay for some time but there was a cash balance and it’s nowhere to be found. Thank you.

iPhone XS

Posted on Mar 15, 2023 7:39 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 7:48 AM

Assuming that your AppleID has not recently changed …


Try these two steps in-order:


Perform a power-off restart of your phone.


If no change


Log “out” and back “in” to your AppleID.


This often resolves Wallet “funkiness”

1 reply

Apple pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.