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Accidentally made in-app purchase, request for the refund?

Dear Supporters, my son accidentally made an in-app purchase yesterday. I have requested for the refund but not successful. Would you please review the request for me please?

iPhone 11 Pro Max

Posted on Mar 20, 2023 1:23 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2023 3:42 AM

Refunds are not guaranteed. For more information, see the Terms & Conditions.

We can't help you, sorry, we are also users of Apple products & services like you. 


Click here for more support and assistance.

  

To avoid the case in the future, see:

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Mar 20, 2023 3:42 AM in response to khoitran23

Refunds are not guaranteed. For more information, see the Terms & Conditions.

We can't help you, sorry, we are also users of Apple products & services like you. 


Click here for more support and assistance.

  

To avoid the case in the future, see:

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


Accidentally made in-app purchase, request for the refund?

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