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Media keys not controlling anything anymore after hardware reset on old Mac Pro

I had to do a hardware reset by turning my Mac off, unplugging, holding power button for 30 seconds, and plugging back in and starting. This fixed the problem I was having but now the media keys on my keyboard only open Apple Music when they used to control the last played media. I used to be able to pause YouTube videos and control my music on Plex. I disabled the play/pause button automatically opening Apple Music but now it just does nothing. Does anybody know how I can get the last used media functionality back?


Computer specs: https://imgur.com/a/OIbpz3D


Posted on Apr 17, 2023 12:17 PM

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Posted on Dec 12, 2023 2:39 AM

Background service may be disabled:

launchctl load -w /System/Library/LaunchAgents/com.apple.rcd.plist


Found it here.

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3 replies

Apr 19, 2023 12:50 PM in response to tangre79

Hey tangre79,


We'd be happy to help out. If your media keys aren't working anymore, perhaps your function keys are set to be used as function keys instead of media controls. To check, go to System Preferences > Keyboard and check to see if your function keys are set to be standard function keys or not. If they're not, perhaps test things out in safe mode.


For help with doing so, check out: How to use safe mode on your Mac - Apple Support


These steps will get you into safe mode:

Intel processor
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.

If you continue to have issues in safe mode as well, it might be best to reach out to Apple Support here: Get Support


We hope this helps out.


Take care!

Media keys not controlling anything anymore after hardware reset on old Mac Pro

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