My account has been disabled. How do I correct this problem?
How do I restart my account?
My account has been disabled.
iPhone 13, iOS 16
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How do I restart my account?
My account has been disabled.
iPhone 13, iOS 16
Hello,
I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:
● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support
If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support
If it's another reason then post here with details.
Hello,
I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:
● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support
If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support
If it's another reason then post here with details.
According to: If a message says 'Your account has been disabled in the App Store and iTunes'
Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.
Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.
If you see a message that says 'Your account has been disabled in the App Store and iTunes'
Contact through link or by going to lower left and click on Support or:
Contact Apple for support and service
You cannot fix this without contacting Apple. Take care!
~Katana-San~
How do I reactivate my account? It has been disabled.
My account has been disabled. How do I correct this problem?