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The operation can’t be completed because the item "" is in use.

Hello,


I was cleaning up my Western Digital Hard Drive and one of the folders in the trash continues to show the above error. I have seen multiple similar questions asked here, however, the responses were not helpful and did not resolve my issue. I am at a loss how can I remove the folder that does not want to be deleted from the trash bin from my hard drive.

MacBook Pro 16″, macOS 13.4

Posted on May 31, 2023 3:14 PM

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Question marked as Top-ranking reply

Posted on May 31, 2023 3:48 PM

Make sure the WD drive is connected and mounted before you try to empty the Trash.


Also give this a try if you've already done the above: boot into Safe Mode according to How to use safe mode on your Mac and try to delete from there. Reboot normally.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Similar questions

4 replies
Question marked as Top-ranking reply

May 31, 2023 3:48 PM in response to flower_bee

Make sure the WD drive is connected and mounted before you try to empty the Trash.


Also give this a try if you've already done the above: boot into Safe Mode according to How to use safe mode on your Mac and try to delete from there. Reboot normally.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


The operation can’t be completed because the item "" is in use.

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