My MacBook Pro says it is locked

Working on a file in Quark 2022. Saved and left the computer, Mac pro with M1 chip running Ventura. Came back and would not open, saud locked. Hours of work to re-create. Get info says it's not locked. How can I recover this? Deadlines approach....


[Re-Titled by Moderator]


MacBook Pro 14″, macOS 13.3

Posted on Jun 1, 2023 5:54 PM

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1 reply

Jun 2, 2023 8:03 AM in response to airongegal

airongegal wrote:

Working on a file in Quark 2022. Saved and left the computer, Mac pro with M1 chip running Ventura. Came back and would not open, saud locked. Hours of work to re-create. Get info says it's not locked. How can I recover this? Deadlines approach....


For your third party software if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates/uninstaller

Contact a third-party vendor - Apple Support


ref

https://www.quark.com/support


https://www.quark.com/support/overview


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My MacBook Pro says it is locked

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