I have a new number and new email and cant sign in to Apple ID

I had my boyfriends email and now he is gone and the phone I had was connected and stolen

It was my iphone before this then it was stolen


[Re-Titled by Moderator]

Posted on Jun 3, 2023 9:58 PM

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1 reply

Jun 4, 2023 9:17 PM in response to momma176

Hi momma176

welcome to the Apple (user-to-user) Community.


Re: "the phone I had was connected and stolen"


See: What to do: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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Re: "I have a new number and new email and cant sign in to Apple ID"


Wondering if you have a computer, ipad, or other device listed in your Apple ID account,

if so, you could likely receive a verification code on that trusted device, and add your new iPhone to your account.

How to: Get a verification code and sign in with two-factor authentication - Apple Support


Else:

If your old iPhone was your only device trusted by Apple, and you have no way of getting a verification code:


Apple support have an article online (link below) that may help:

(Eg: Scroll to: "If you have a new Apple device")

ie: see if you can regain access to your Apple ID account through one of the suggested methods:

If you forgot your Apple ID password - Apple Support

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NB: You may need to use that old eMail address in order to log-in, and then you can change the eMail address:

How to change your Apple ID (eMail address)

Change your Apple ID - Apple Support


More support, f needed:

Official Apple ID Support Webpage:

(There is a "Get Support : start now" link (ie online chat, phone, eMail etc.)

at the bottom of their webpage (link below)

Apple ID - Official Apple Support


All the best :-)

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I have a new number and new email and cant sign in to Apple ID

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