Did not receive two factor verification code

When tried to add Apple TV channel to Roku, and after entering Apple ID, a pop up notified of use of ID, and tv screen asked for two factor verification code that had been sent to “one of my devices.” No code was received on any device. My mobile number and email address are shown in Settings. So I could not add the channel, but more importantly, why was no code received?


iPad Air 2, iPadOS 15

Posted on Jun 15, 2023 10:44 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2023 10:52 AM

Users can request a (new) verification code at any time, on any one of their trusted Apple devices.

E.g. on iPad: Settings﹥[You/Your Apple ID]﹥Password & Security﹥Get Verification Code

Get a verification code and sign in with two-factor authentication - Apple Support

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Did not receive two factor verification code

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