"This system cannot play this protected movie" Error

thielem1 Said:

"'This system cannot play this protected movie' Error"

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Request a Refund or a New License Key:

Has this always been the case? Or is this the first time playing this?

A. Refund from Apple:

If a purchase you've just made in iTunes, then go here: Request a Refund for Apps or Content that you Nought from Apple - Apple Support. Once refunded, attempt another purchase.

B. License Key:

If downloaded from a DVD you purchased, then contact the Motion Picture Studio, requesting a new key. As an example, go here for Universal: Contact Us | Universal Pictures Home Entertainment - Universal