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How to get my contacts back

I lost my contacts and I’ve done everything I was asked to do. I think they were in my yahoo contacts

Posted on Jul 19, 2023 1:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 1:57 PM

Hello SuzyQ4762,


Welcome to Apple Support Communities. We understand the importance of being able to retrieve your contacts, and we'd like to help.

To get started, we'd like to gather some information in order to provide relevant troubleshooting steps:


  • Which device model, and OS version are they missing from?
  • Can you tell us when this issue first started for you? Have you made any recent changes to your device settings or Contacts? 
  • Have you had a chance to power your device off and back on to see if that will resolve the issue? 
  • Can you tell us if you were storing your contacts locally to your device or via iCloud?


If you're using an iPhone, please check out this helpful link:


Use other contact accounts on iPhone



We hope this information is useful. Kind regards.

3 replies
Question marked as Top-ranking reply

Jul 20, 2023 1:57 PM in response to SuzyQ4762

Hello SuzyQ4762,


Welcome to Apple Support Communities. We understand the importance of being able to retrieve your contacts, and we'd like to help.

To get started, we'd like to gather some information in order to provide relevant troubleshooting steps:


  • Which device model, and OS version are they missing from?
  • Can you tell us when this issue first started for you? Have you made any recent changes to your device settings or Contacts? 
  • Have you had a chance to power your device off and back on to see if that will resolve the issue? 
  • Can you tell us if you were storing your contacts locally to your device or via iCloud?


If you're using an iPhone, please check out this helpful link:


Use other contact accounts on iPhone



We hope this information is useful. Kind regards.

Jul 21, 2023 6:15 AM in response to SuzyQ4762

I can’t get my contacts back I’ve tried everything turning iPhone off and back on . Couldn’t send mail to my email. I change the address. For some reason my Apple ID is my email address. And it’s not just want my contacts back very frustrating. I’m pretty sure they were it said yahoo next to my contacts when I had contacts

Jul 21, 2023 8:39 AM in response to SuzyQ4762

Hello SuzyQ4762,


To help pinpoint what particular account was syncing your contacts, we'll first want to check the iCloud website using a computer: iCloud Contacts If your contacts were syncing with iCloud, they should appear there.


Additionally, are you still seeing your contacts if you sign into the Yahoo website?


Were you syncing your contacts with any other devices? If so, are your contact still appearing on your other devices?


Let us know, and we'll keep moving forward based on those details.

How to get my contacts back

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