You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I obtained a Mac from a previous company, and now I own it. However, in the profile section (Privacy & Security > Profiles) , I noticed that it still shows the message 'This Mac is managed and supervised by the company,' and there are specific
settings below it.
I would like to know how I can remove the company's management and regain full control of my Mac.
Any assistance on resolving this issue would be greatly appreciated. Thank you!
MacBook, macOS 13.3
Contact the Company from whom you obtained the Managed Computer
They, the Seller of this machine, will have to contact the MDM service they contracted with to manage this computer.
Once they have done that, ask for written confirmation that the Serial Number of this computer has been removed from the MDM Data Base.
Until the above is done - they will still have full control of this machine
The other option is to return the computer for a full refund
Contact the Company from whom you obtained the Managed Computer
They, the Seller of this machine, will have to contact the MDM service they contracted with to manage this computer.
Once they have done that, ask for written confirmation that the Serial Number of this computer has been removed from the MDM Data Base.
Until the above is done - they will still have full control of this machine
The other option is to return the computer for a full refund
Not that I know of..
Even if you Wiped the Drive to 100% Clean and reinstalled
They still have the Serial Number in their Data Base
Any other way apart from the above sir ?
Welcome and thank you too.
Wish the news was better but . . . sadly it is not.
Removal of MDM settings
