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why is my iphone14 pro max not turning on charging or hard resting

my iphone 14 pro max isn't reponing to charge hard rest or power on i woke up and saw it turned off

iPhone 14 Pro Max, iOS 16

Posted on Jul 30, 2023 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2023 11:03 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


You can find an authorized service shop using this link: Find Locations

1 reply
Question marked as Top-ranking reply

Jul 30, 2023 11:03 AM in response to odane259

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


You can find an authorized service shop using this link: Find Locations

why is my iphone14 pro max not turning on charging or hard resting

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