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Recent changes to Apple Card installments are unfriendly to the consumer, and drastically diminish the value of the card to me by fully eliminating my primary purpose.

Recent changes to Apple Card's monthly installments feature prevent users from checking out without connecting the device to T-Mobile, AT&T, or Verizon. Options for purchasing an unlocked device directly using the main benefit of Apple Card, have been eliminated.


There is zero reason why my choice of carrier should preclude directly purchasing an unlocked device from Apple.


While it was frustrating losing access to the iPhone Upgrade Program due to not selecting the "right" choice of carrier, at least there was an option remaining via Apple Card to do business directly with Apple; after all I am buying an Apple device, directly from Apple. My carrier is of no consequence; it is fully my prerogative to buy the thing and store it in a drawer for 2 years unactivated if I want.


Turning away interested customers on the basis of using a less popular carrier than three specific ones, is silly, unnecessary, and anti-consumer. This is a situation in which a customer intends to buy a computing device from a computer company--this isn't a car, and we don't need to prove insurance or licensure to operate it. I am within my rights to buy and use an iPhone as an offline calculator so far as Apple is concerned. It is foolish to lock out dedicated customers intent on buying an expensive device within the next month, based on whether they choose to do business that isn't actually required, with a company that isn't Apple.


My primary use of the Apple Card no longer exists, and the service no longer offers any of its primary value to me.


I sincerely hope these policy decisions are reconsidered.

Posted on Aug 15, 2023 5:49 PM

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Posted on Dec 23, 2023 8:16 PM

I went today to buy myself a new iPhone 15 pro for Xmas to only walk out empty handed. I learned that I cannot use my Apple credit card financing because my network is Mint. I am very disappointed in the system and looking to switch entirely to android, the entire household. Too bad.

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61 replies

Nov 23, 2023 5:49 AM in response to semipermeable

I totally agree. I recently discovered Apple changed their policy which is absolutely ridiculous. I don't understand the purpose of doing this unless you want customers to shop elsewhere. I don't want to use these 3 designated carriers for my cell service, their prices are so high and inflated. This change is one of the WORST decisions Apple has implemented along with discontinuing the deep purple color.

Sep 28, 2023 8:10 PM in response to TXPhoneguy

You are absolutely right. I was about to buy a 15 pro max for my fiancee. But decided against it because I am not able to finance an unlocked phone with my apple card and I have no intention to pay huge monthly bill for big 3 career. Also I don't want to pay the whole amount for the phone upfront. I was able to purchase iphone for almost everyone in my family because of this apple card finance facility last few years. I think it's time to go back to Samsung. If I knew this before I would have coped the S23 ultra when it was selling with 350 dollar discount during summer sale and my career was financing it as low as 30 dollars a month. Apple has no value for loyalty.

Aug 15, 2023 6:05 PM in response to semipermeable

Hats off for a careful “read” of the fine print. 👍


While I don’t necessarily understand the business case for this policy …


… and I’ve always purchased “non-affiliated” phones directly from Apple …


… just because you “select” a carrier doesn’t appear to lock you in to anything.


And I’m assuming that the eSIM provisioning STILL requires overt action by the owner during setup.


You’ll need to select AT&T, T-Mobile, or Verizon as your carrier when you check out. An iPhone purchased with ACMI is always unlocked, so you can switch carriers at any time.”

Apr 5, 2024 6:12 AM in response to Jeff Donald

So what you are saying is you were able to finance your iPhone 15 PM on ACMI without specifying ATT, TMO or VZN in the past 6 months getting the 3% rebate on the card and ZERO percent APR over the 24 month period?


Because that is the complaint.


Carrier zero percent or third party zero percent is a "less than" solution.


Are there solutions that get you zero percent?


Sure.


They either tie you to a carrier and/or you don't get the 3% cash back.


The whole point of having an Apple Card is the perks.


Putting a curb on a benefit, such as the requirement to have an account with one of the specified carriers is a legitimate complaint.


I'm not arguing that there are "other ways to get most of the way there."


What I've not seen is how you get it all without being a customer of ATT, TMO or VZN.


How do you get?


1 - zero percent financing for 24 months

2 - 3% cash back

3 - an unlocked phone.


You can just link to your answer that tells us how to get all three.



Apr 4, 2024 10:01 AM in response to semipermeable

I would suggest filing a complaint with Apple Card Support from your Messages option in your wallet app. They need to know that we are not going to be purchasing phones now without the truly cost saving and network agnostic system they removed. We need SIM free Financing on for our iPhones for users who don’t have these AT&T, Verizon, Or T-Mobile. These Cell companies are rich enough off us, let us choose how we purchase and use our phones!

Recent changes to Apple Card installments are unfriendly to the consumer, and drastically diminish the value of the card to me by fully eliminating my primary purpose.

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