You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just wanna find my AirPods case

My air pods are lost


Posted on Aug 16, 2023 11:00 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 11:04 AM

To learn how to find your lost AirPods, read this support article --> Find your lost AirPods - Apple Support


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the above article for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My. With AirPods Pro (2nd generation) you can play a sound to help you locate them.


If Find My is not tracking them then you will have to resort to conventional means for finding lost objects.


1 reply
Question marked as Top-ranking reply

Aug 16, 2023 11:04 AM in response to Keion23

To learn how to find your lost AirPods, read this support article --> Find your lost AirPods - Apple Support


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the above article for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My. With AirPods Pro (2nd generation) you can play a sound to help you locate them.


If Find My is not tracking them then you will have to resort to conventional means for finding lost objects.


I just wanna find my AirPods case

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.