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bak288 Author

Level 1

4 points

My 5G not working properly

My cellular data keeps disconnecting at random times. It would be on and then it will disconnect somehow and I can’t turn it back on.

iPhone 13, iOS 16

Posted on Aug 18, 2023 10:17 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Aug 18, 2023 10:21 PM

bak288 Said:

"My 5G not working properly: My cellular data keeps disconnecting at random times. It would be on and then it will disconnect somehow and I can’t turn it back on."

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Troubleshooting Failing Cellular Service:

A. "No Service":

Is "No Service" shown on the top-left corner of your screen? If so, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

B. No SIM":

Is "No SIM" shown on the top-left corner of your screen? If so, go here to fix that: If you See 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support

C. Contact your Carrier:

Having issues with Cellular, contact your Carrier, asking them to configure this to the correct settings. They configure all of this in the SIM card.

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My 5G not working properly

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