When trying to update my payment information or download an app I am getting a message saying “your Apple ID has been disabled in iTunes and the App Store.”

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When trying to update my payment information or download an app I am getting a message saying “your Apple ID has been disabled in iTunes and the App Store.”

I cannot update any information sign into Apple ID or update payment information or even download Apple plus to get more memory.

iPhone 13, iOS 16

Posted on Sep 3, 2023 6:07 AM

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Answer 1

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Niel

Community+ 2025

Level 10

741,293 points

Sep 3, 2023 6:11 AM in response to fire-below

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

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When trying to update my payment information or download an app I am getting a message saying “your Apple ID has been disabled in iTunes and the App Store.”

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