Mavladi Said:
"Apple.bill took my money: I have such a problem that my money was just debited, I absolutely did not buy anything. The date of debiting the money is September 11, I look at my purchase history and the last purchase was September 5, what is the problem and how do I get my money back?"
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Troubleshooting Unknown Charges:
A. Start with these Links:
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through, sure enough :)