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App auto prompting to install

8x8work app is randomly prompting me to double click to install. I did not request it from the App Store and as far as I can notice, it randomly requests me to double click to install, typically 2 to 3 times per day.

I have never heard of the app before. I have checked the developer to see if I can recognize any affiliation it may have with other apps I am using but I’ve had no luck.

I have noticed (but not confirmed) that it will prompt me to install usually when I open another app.

I don’t know how to stop this prompt. I am using an iPhone 12 work phone running the latest software. I’ve reached out to my companies administrator and they could not help either.



[Edited by Moderator] 


iPhone 12, iOS 16

Posted on Sep 17, 2023 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2023 2:42 PM

Hi Kpinsky2002

welcoe to the Apple (user-to-user) Community!


Re: App auto prompting to install


Thank you for posting your situation here in the community. Sorry to hear you suffer this annoyance.


To report a concern about an app, you must provide the URL (web-address) of the app.

Find the URL for an app in the App Store to report a concern - Apple Support


You may want to reach out to the App Store Support team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

or

How to report a problem

https://reportaproblem.apple.com/?s=6


If needed:

The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

Contact a third-party vendor - Apple Support

or

How to contact an app developer - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 17, 2023 2:42 PM in response to Kpinsky2002

Hi Kpinsky2002

welcoe to the Apple (user-to-user) Community!


Re: App auto prompting to install


Thank you for posting your situation here in the community. Sorry to hear you suffer this annoyance.


To report a concern about an app, you must provide the URL (web-address) of the app.

Find the URL for an app in the App Store to report a concern - Apple Support


You may want to reach out to the App Store Support team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

or

How to report a problem

https://reportaproblem.apple.com/?s=6


If needed:

The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

Contact a third-party vendor - Apple Support

or

How to contact an app developer - Apple Support


All the best :-)

App auto prompting to install

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