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What to do when a refund request is denied on the App Store?

Hi! I hope you can help me with this situation. I requested a refund few days ago and now it say’s its not eligible to refund. So i submit a “review a decision” but still got denied.


So here’s the situation, my little cousin bought the 3 game apps and automatically deducted on my account. When I request a refund I picked the “a child/minor” option but still got denied. I don’t know what to do. Please I really do need a refund because that money is very important to me.


[Re-Titled by Moderator]

Posted on Jan 23, 2024 4:36 AM

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Question marked as Top-ranking reply

Posted on Jul 18, 2024 8:17 AM

Please help me get back my money. The decision is very unfair. Apple said it was not eligible for refund when in fact I never use that app and that app never existed already from my device still it purchase the subscription without my knowledge. Pleade be fair to us. We needed that money. Please help me it was a big money you took from me.

27 replies

Oct 9, 2024 6:51 AM in response to RedYogi

RedYogi wrote:

I’m just simply here stating my situation like everyone else. I wasn’t asking you to refund me.

It seems you have mistaken this for a Social Media site. This is a user to user support site where help is given for people with a question. It is true that some questions will not have an answer that other users can give and you will be directed to send Feedback to Apple. There is no need to post if you are not looking for a solution or an answer has already been given. If you state your situation like everyone else, you will get an answer like everyone else.

Nov 12, 2024 5:34 AM in response to RedYogi

There’s estimated to be over a billion iPhone users. There are a few dozen, if that many, posting in this thread about refunds. Purchasing a device doesn’t grant anyone automatic refund status. Sorry that this surprises you.


Contacting a bank is certainly a viable alternative and one that people should take advantage of when necessary. I wish you success and hope you get your funds back.

Nov 21, 2024 9:08 AM in response to RAYHANAHMED7

RAYHANAHMED7 wrote:

Hi Apple please can I have my refund back from all that I requested because the purchases that have went threw was not wanted and I didn’t want that so please can I have all my refunds
kind regards RayhanAhmed7

Sorry, but Apple is not here and you will need to use the refund link that has already been provided. It is important to note that in most cases all transactions in the App Store are final, but on occasion Apple may grant a compassionate refund. It should never be expected, though.


To make a purchases in the App Store, you need to double click the side button with the amount showing on the screen. This is not something that can be done by accident.

What to do when a refund request is denied on the App Store?

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