Phone freezes up every time I open Messages

recently with in the past 2 weeks my iPhone tends to freeze when opening the iMessage app. Don’t know how to fix it or what to do.


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Posted on Apr 4, 2024 4:31 PM

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Posted on Jul 2, 2024 5:07 PM

I also have the same issue, which started occurring in the last 1 week. Messages app freezes, and hard reset of iphone does not resolve the issue. In Settings, the Messages and FaceTime settings cannot be open either. Please assist 🙏

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Jan 28, 2025 10:08 AM in response to oliviawcooney

Solution: The freezing of the iMessage recipient number entry may be caused by an entry in your address book that has many (hundreds) of telephone numbers. For some people, it is a contact they named "SPAM." For me, it was a legacy contact from the app called "Mr Number", which I stopped using years ago. Removing that contact solved the problem for me!

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Jul 19, 2024 1:45 PM in response to oliviawcooney

Myself and my wife had the same issues on our iPhone 15s. I tried all the recommendations, multiple times and only logging out of iCloud and logging back in stopped the issue (at least for now). Hopefully this will be addressed soon in a patch, it has a major impact since we are using our phones a lot for texting during the day and many are time sensitive.

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Jul 23, 2024 7:46 PM in response to oliviawcooney

Anyone resolve this yet? I’ve tried every recommendation and still can’t get texting to work. This started challenging after I logged out of my account on the phone. Logged back in (also experiencing Screentime issues). I can’t open messaging or the settings for messaging without both freezing and then crashing. Is Apple doing anything to help here??

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Aug 4, 2024 5:38 AM in response to oliviawcooney

I have the same issue. It is now happening across all my devices. It has been happening for 2 months now. Apple made me rest my phone 4 times. It solved the problem for 1-2 weeks each time but goes back to the same problem. It is also affecting FaceTime and calls. Where I can’t pick up the FaceTime call and the calls are delayed on my watch or computer. But I have no problems using any other apps on my phone. Apple keeps telling me it’s not their software or anything on their end which I find extremely frustrating as it’s only their apps that don’t work. Still to find a solution

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Phone freezes up every time I open Messages

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