Phone freezes up every time I open Messages

recently with in the past 2 weeks my iPhone tends to freeze when opening the iMessage app. Don’t know how to fix it or what to do.


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Posted on Apr 4, 2024 4:31 PM

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Posted on Apr 4, 2024 7:02 PM

Hello oliviawcooney, You can check a couple of things

  • You can restart Messages by closing (moving app up to close) and then restarting app
  • Restart your iPhone by shutting it down and restarting.
  • ReEnable Messages in Settings > Messages > slide Off > Wait a few minutes and slide back on.
  • Do you have many unwanted, unread messages in Messages? You can in Settings > Messages History > change the options from Keep Forever > to Delete in 30 Days to clean out very old and no longer need messages.


47 replies

Aug 7, 2024 6:36 AM in response to HelpfulMatt

glad to hear that the issue is fixed in the release that has the second letter of the greek alphabet in it. As I mentioned, the issue went away on my phone and I am on 17.6. Not saying that 17.6 fixed the issue, I just don't have it anymore. Upgrading to the next release, that has the second letter of the greek alphabet in it, might have many other issues though and one should search for currently known issues in that release before you upgrade. You might be trading one issue for many other.

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Phone freezes up every time I open Messages

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