Finder doesn't find files/folders on an external drive

I found out that Finder / Spotlight doesn't find files or folders which are in a specific external drive. How can that be and - more important - how can I include this drive when a search is requested? In general: How can I include all drives, the backup drive included?


Thanks in advance

Hans


Earlier Mac models

Posted on Apr 27, 2024 3:41 AM

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Posted on Apr 27, 2024 9:15 AM

Iif that drive were Windows New Technology File System (NTFS) it would be expected that your Mac could not quickly find things on it, because the Mac files would be inside a Sparse Bundle Disk Image file.


But that drive SHOULD have been indexed when the rest of your Mac was indexed. If it was not connected when the rest of your Mac was imaged, perhaps it got overlooked.


you can create a new spotlight index of all connected drives by using this procedure. Within a hour or so of awake but not-too-busy time, it should be ready to go.


Rebuild the Spotlight index on your Mac - Apple Support


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Apr 27, 2024 9:15 AM in response to hanyvo

Iif that drive were Windows New Technology File System (NTFS) it would be expected that your Mac could not quickly find things on it, because the Mac files would be inside a Sparse Bundle Disk Image file.


But that drive SHOULD have been indexed when the rest of your Mac was indexed. If it was not connected when the rest of your Mac was imaged, perhaps it got overlooked.


you can create a new spotlight index of all connected drives by using this procedure. Within a hour or so of awake but not-too-busy time, it should be ready to go.


Rebuild the Spotlight index on your Mac - Apple Support


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Apr 27, 2024 9:46 AM in response to pullman

I can't connect it to another Mac as I posess only one Mac. and it is not protected with a password. Disk utility find the disk appearing to be ok. The suggestion of our friend Bennet-Alder above that the drive might have been overlooked when the Mac was indexed sounds very plausible to me. This drive is an external and I disconnected it because of an photo shoot I had some days (maybe a week or so) ago, so it wasn't available for the Mac. I have no problems with the other drives because they stayed in place during the indexing proces. I just started to rebuild the index of this drive. And wait patiently.

Thanks for now. I'll be back with the results of the rebuild.


Hans

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Apr 28, 2024 12:23 PM in response to hanyvo

Check the disk using Disk Utility and reset the permissions to default (you have 'custom' on your screen).


In the terminal, the command would be

sudo diskutil resetUserPermissions /dev/disk2s2 `id -u`

where diskXsY is your volume `PhoenixM`

(you can find it in Disk Utility or in the terminal using the `diskutil list` command).

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Apr 29, 2024 2:31 AM in response to Grant Bennet-Alder

This rebuild did the job! Thanks a lot for your advice. I don't know how long it took for my Mac to finish the job because I left it running all night, but the next day Finder could locate all the files and folders on this drive.


Thanks again for your time and help.

Hans

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Finder doesn't find files/folders on an external drive

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