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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My computer is locked up. It says to call Apple support. Someone is trying to get into my identity. I can’t get it to shut off or anything help. Can I speak to someone?
[Re-Titled by Moderator]
Close the offending page, and do not call the number, or interact with the bogus message.
Phony "tech support" / "ransomware" popup… - Apple Community
Close the offending page, and do not call the number, or interact with the bogus message.
Phony "tech support" / "ransomware" popup… - Apple Community
It is a Scam.... Apple does not send out messages or numbers to call.
read > Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
To Shutdown hold the power button for 10 seconds or until the Mac shuts off.
Then startup in Safe Mode and follow the instructions in the provided support article above.
Only criminals "lock up" your computer, effectively holding it for ransom.
if Apple detected malware, it would neutralize the malware.
"PC has been blocked for security reasons call Apple support" is displayed on the screen
