You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My App Store is GONE. I’ve tried messing around with parental controls, screen time, and looking in the App Library, but the app simply disappeared. For a separate reason, I have transferred devices and noticed that the App Store is even gone on my new phone. I really need help.
[Re-Titled by Moderator]
iPhone XR, iOS 17
I’ve tried all these things and restarted my phone multiple times, but the app is still missing.
I’ve tried all these things and restarted my phone multiple times, but the app is still missing.
If Installing Apps is set to allow and you still cannot see the App Store, then try turning off the Content & Privacy Restriction at Settings > Screen Time > Content & Privacy Restrictions > Content & Privacy Restrictions. In addition, turn the switch off at Settings > Screen Time > Share Across Devices.
Do a restart and enter "App Store" in the App Library search bar if you do not see it on one of your Home Screens.
What if it still doesn’t work like you’ve tried everything and it still doesn’t show???
Hi all, just want to share my solution for this problem. I tried to find the solution from all places, and try everything including resetting apps and allowing screen time.
apparently, i have an app that hiding some apps : Cape. I never hide the app store
if u have similar app, u can go to settings> screen time> apps with screen time access>cape, then switch off first. This will unhide the App Store..
hope this can solve the problems
How did you get it back?! I’ve tried the Reset All Settings and it’s still GONE. My mom even disabled and reenabled it and it’s still GONE
Check Settings ➜ Screen Time ➜ Content and Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps and make sure its set to "Allow".
If you have a corporate or school Exchange Email account, it may restrict the App store. You would need to contact the office or school IT department if that is the case.
Update: it randomly appeared a couple days ago without me even trying that day. Thanks to everyone who helped!
On your Home Screen > Look down below at the bottom where there is a button with a magnifying glass next to the word Search > Click on Search, and at the top you should see the blue App Store button > Press on the blue AppStore and a list appears (which says: search,redeem,updates,purchases, etc.) Keep pressing the blue App Store button until it starts wobbling/jiggling > while you are still pressing it, slide it to the left, and it will go on your Home Screen wherever you drop it.
Hi! Turning off all content and privacy restrictions did work, making the App Store reappear, but is there no other workaround? I did allow “installing”, but it has always been like this. The issue appeared a few days ago when I started changing some restrictions. What’s the purpose of the restrictions if I can’t keep them on for my child’s account?
That happened to me b4 and I thought I was banned for a hot minute but then my mom messed around with the parental controls and it fixed it
I hope this is helpful for anyone in the future but what I did was.
Go to Settings
Click Screen Time
Click content & privacy restrictions
Turn Off Settings content & Privacy
And your App store should appear in like 10 seconds.
Hope it helps😇🤗
Twinklebeam wrote:
THANK YOU. You are a lifesaver I watched every single video and they didn’t work, and this did. So thank you very much.
No problem! If you are looking for support for your Apple devices, this is the place where you will find the answer. I have used YouTube myself for many things, but for Apple Support, this is where you will get a solution. We have no interest in getting clicks or money from advertising dollars, so there is no external influence. It is more important for us to provide a helpful answer than it is to get you to watch a video.
HELPMEPLEASE7393 wrote:
I have tried everything listed here, I’ve tried messing with security settings(signed in in another device, heard that may of caused it), resetted my phone way to much times, and it’s still GONE.
Not sure what was indicated by messing with security settings, but did you shut off Content & Privacy Restrictions at Settings > Screen Time > Content & Privacy Restrictions.
Did you swipe all the way to the left and enter "App Store" in the search field to see if it shows up.
Did you see if you have any hidden apps?
Prince_malawat01 wrote:
My App Store not visible on Home Screen or anywhere I tried so mane thing to came back my App Store also reset my all setting or Home Screen layout but didn’t work this things please help to came back my App Store I really need so much App Store I want to install my important app from App Store
Have you:
The steps have been provided here for each one of those cases many times, but it is unclear from your post if you have followed any suggestions that have been provided.
TheDetailsMatterCa wrote:
Didn't work but even if it did, it would defeat the purpose of having parental controls if I have to switch them off...This sucks
Changing the Screen Time restrictions was just to test if there was another issue going on. If you found success with either of those, then a follow up would be possible to resolve the issue.
Since it did not work, then the next step is checking the App Library.
If it is not in the App Library, then confirm if you have updated to iOS 17.6, or what your current OS version is.
The App Store on my iPhone has disappeared
