You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

The App Store on my iPhone has disappeared

My App Store is GONE. I’ve tried messing around with parental controls, screen time, and looking in the App Library, but the app simply disappeared. For a separate reason, I have transferred devices and noticed that the App Store is even gone on my new phone. I really need help.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Jun 26, 2024 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2024 5:43 AM

I’ve tried all these things and restarted my phone multiple times, but the app is still missing.

80 replies

Oct 11, 2024 9:52 PM in response to Hussain___

Hussain___ wrote:

I’ve tried all these things and restarted my phone multiple times, but the app is still missing.

Let us know what all the things are that you have tried.

Restrictions, App Library, and hidden apps are 3 that have been detailed in this thread multiple times. You can describe what you have found by following those steps or provide screenshots if that would be helpful.

Oct 25, 2024 7:35 PM in response to crissy281

crissy281 wrote:

Me too, no matter what I do it just won’t show up. I have every update, I’ve restarted my whole phone and deleted practically everything. I’m stressing out. Please help me fix this.

Read the replies here and let us know what you have done. None of what you have posted has been suggested, but the steps to resolve the issue has been posted many times.

Nov 5, 2024 6:05 AM in response to anesa288

What exactly is "everything" that you have tried?

Have you read the thread you replied to? Have you tried the suggestions here?


Settings ➜ Screen Time ➜ Content and Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps and make sure its set to "Allow".


If you have a corporate or school Exchange Email account, it may restrict the App store. You would need to contact the office or school IT department if that is the case.

Nov 5, 2024 9:17 AM in response to audheron

Starting on your Home Screen >

Look down at the bottom where there is a button with a magnifying glass next to the word Search >

Click on Search and at the top of your phone you should see the blue App Store button >

Press on the blue App Store button and a list will appear (which has the words: search, redeem, updates, purchases, etc.) >

Keep pressing the blue App Store button until it starts wobbling/jiggling >

While you are still pressing it (because now it is wobbling/jiggling) >

Slide it to the LEFT, and it will go onto your Home Screen wherever you drop it.

Nov 17, 2024 7:09 AM in response to Xvfvvfufyuvyg

Xvfvvfufyuvyg wrote:

My App Store disappeared from my iPad. I don’t know what to do. I shut my iPad down, but it didn’t not work. Please help me. I need to know what to do.☹️☹️☹️☹️☹️☹️🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

Read the thread you replied to, and see if any of the many suggestions provided help you find it.

Nov 25, 2024 9:57 AM in response to kensley292

kensley292 wrote:

Can someone help me with my App Store I have a limit on my thing and my mom dosent know what to press can someone tell me what she has too press for it to be back on my phone?

If it was restricted by Screen Time, then, as has bene mentioned several times in this thread, she needs to go to Settings ➜ Screen Time ➜ Content & Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps, and make sure its set to "Allow". It make a few moments to re-appear.


If something else caused it to disappear, then you need to determine what was done before any one can tell you how to reverse it.

The App Store on my iPhone has disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.