You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud photos not visible

When viewing iCloud photos online I can see photos dating back to mid 2021, however I clearly have iCloud photos backed up to 2017 - as they recently repopulated to my new phone. I would like to permanently back up my photos to a drive - which is difficult if I cannot see the older ones on iCloud. Is there a reason the older photos are not seen on iCloud when viewed via the web editor?

Windows, Windows 10

Posted on Jun 27, 2024 1:41 PM

Reply
1 reply

Jun 29, 2024 8:39 AM in response to MegaOhms

Update .... a few days later the older photos are there. They were clearly stored on iCloud as they backed up to my new phone perfectly, but the older ones did not show on the online browser till now. My guess would be that the web interface database needed to populate ...?

Also, what was an unexpected storage issue on my new phone is suddenly resolved as well. From what I have read my phone photos have been replaced with smaller resolution versions to save space - with dramatic results.


Hope this helps someone else.

iCloud photos not visible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.