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Apple Pay not working on my Mac

I have a MacBook Pro running Sonoma 14.5. After filling out all the information in Settings for Wallet & Apple Pay, I am still unable to use Apple Pay at websites in Safari. When I try, a window pops up, and the Touch ID circle briefly appears then disappears. The only active button on that window is Cancel. I also have an iPhone and Apple Pay works fine there. What am I doing wrong?

MacBook Air 13″, macOS 14.5

Posted on Jul 10, 2024 1:45 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2024 9:45 AM

I'm having the exact same issue that the original poster describes. It's especially frustrating because there is no actionable error message or even an error code that I can look up. The thumbprint just disappears, but only when trying to use Apple Pay on Safari. Touch ID works fine for logging into the Mac or registering accounts in Safari, which I did just now for this discussion board.


  • Apple Pay works just fine on my phone
  • I'm using the same Apple Pay and iCloud account on all my devices
  • Touch ID works for every other use case on my Mac
  • Touch ID for Safari on my Mac is unusable because the thumbprint icon disappears, forcing me to cancel


This results in Apple Pay being completely unusable on my Mac.

88 replies

Apple Pay not working on my Mac

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