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Vision Pro alignment off with ZEISS inserts.

Hi all, I have just set up prescription ZEISS lenses into the Vision Pro, but now I cannot get the windows to centre.


Bringing up the home icons shows that the is a severe leaning towards the left and slightly pushed back.


I’ve tried realigning, reinserting, and redoing eyes/hands. Nothing seems to work.


Any ideas or fixes?


Thanks


Keith

Apple Vision Pro, visionOS 1

Posted on Jul 22, 2024 1:44 PM

Reply
1 reply

Aug 5, 2024 9:35 PM in response to mrmorrison83

Hello!


You may want to try swapping out your Light Seal Cushion for the + option included in the box for your Apple Vision Pro.


Apple has a very helpful guide that walks you through the replacement process, you can check it out here: If your eyes are too close or too far from your Apple Vision Pro displays - Apple Support.


If you need more support, amazing Apple specialists are always happy to help online or at your local Apple Store to help you get the best fit! https://getsupport.apple.com/.


I hope this helps!

-Drake

Vision Pro alignment off with ZEISS inserts.

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