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Updated to newest version 17.6.1. Still cannot add account ID to wallet.
iPhone 11 Pro, iOS 17
Please perform a forced restart of your Apple iPhone. Forced restart is more than just turning your iPhone off and on. If you’re unfamiliar with the process please review the instructions in Apple Support article I linked below.
Force restart iPhone - Apple Support
Are any stores for a different region? In other words a Canadian Apple ID and US App Store, iTunes etc.?
If none of the above is the case, I suspect the issue is the Chinese iPhone. Please contact Apple Support at 1-800-MY-APPLE or review the Apple Support article below for additional contact methods.
Choose your country or region - Official Apple Support
Are any stores for a different region? In other words a Canadian Apple ID and US App Store, iTunes etc.?
If none of the above is the case, I suspect the issue is the Chinese iPhone. Please contact Apple Support at 1-800-MY-APPLE or review the Apple Support article below for additional contact methods.
Choose your country or region - Official Apple Support
Hey, just FYI, I went to the Apple Store this morning and they tried all these methods and none of them worked either. I just changed my region to US and the Add Apple Account showed up. Then I changed the region back to Canada. The option was still there, and I was able to add my account balance to my wallet. Thanks again for your help!!!
What iOS version is your iPhone on? Please update to 17.6.1 if you’ve not already done so.
Update iOS on iPhone - Apple Support
Is your Apple Account already in your Wallet app?
No, only credit and debit cards
What country are you in?
Already did so. And my regions in setting and App Store are both Canada
I have restarted . Still no place to add it. Thanks
What country was your iPhone purchased in?
China. Does it matter? My Apple Pay always fine.
Do you have multiple iCloud, App Store or iTunes accounts?
Don’t have option to add Apple account to Apple wallet
