Apple Music app on webOS continually losing connectivity

Question

Level 1

30 points

Apple Music app on webOS continually losing connectivity

Playing music through the Apple Music app on LG webOS - it pauses the music for no reason. Like it’s temporarily lost connectivity. Browsing eventually forces a reset of the connection but make the whole app unreliable. This is definitely an app bug. No other apps have connectivity playback issues. App and OS are both up to date. Tried rebooting TV. WiFI config has not changed. This is a recent (last month or two) issue. Was working fine before.

Version: 14.4.0.24L41:14.4.0 (lg2022-24L41):apple

Firmware Version: 13.40.75

OS: webOS 8.4.0

OLED55G3PUA,

Posted on Sep 15, 2024 10:04 AM

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Answer 1

Top-ranking reply

mcfcnobby

Level 1

36 points

Dec 14, 2024 3:39 AM in response to bcpstarsky

Apple Music getting a grey screen when loading. Apple have issued a bulletin to third parties saying working on a fix. Why can’t they just tell the consumer this

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Answer 2

Sep 21, 2024 11:35 PM in response to iPodder

Having the exact same issue here on 13.30.85 webos on Apple Music 2.13.11. 250mb fibre and no other issues but Apple Music on lg tv is failing to load tracks, or just generally slow.

Apple TV movies in 4K streaming flawlessly, so it is only the music app.

it also keeps forgetting I’m logged in and I have to go and sign in again every time. Definitely a bug

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Answer 3

knaufj

Level 1

8 points

Nov 3, 2024 9:08 AM in response to iPodder

Did you get this solved? I just made the mistake of updating Apple Music on my LGTV and now get a blank screen after the Apple logo makes a short appearance. Reinstall doesn't fix the problem. Perhaps Warren Buffett knows at least one thing about Apple, that the rest of us don't😏

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