Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

AirPods connection issues after iOS 18 Update


This can attract responses from users with similar experiences, offering solutions or workarounds for the issue.


[Re-Titled by Moderator]

iPhone 15

Posted on Sep 16, 2024 7:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2024 2:09 PM

This issue is genuinely ******* me off. I’ve spent way too much money with Apple for my devices to keep having unresolved issues. Ever since I updated to iOS 18, my AirPod pro 2’s disconnect multiple times a day when I’m using them. And of course customer service is no help because they just want me to follow a series of steps that I have already done 100 times.

90 replies

Dec 14, 2024 7:45 AM in response to ricardogargansolo

Ever since my phone forced the iOS18.1 update, my AirPod Pros have been entirely bricked. Had absolutely no issue with them prior to the update and they have been well cared for. Now my phone and computer no longer recognize them and are unable to successfully pair. I did all of the troubleshooting recommended directly by Apple--no success. Ended up taking them to the Genius Bar, where they immediately insisted my AirPods likely were damaged by moisture. When I insisted this was not the case, they took them back to their lab to further investigate, with the report concluding that there was in fact NO physical damage done to the devices. To ensure MY phone was not the issue, the tech tried to pair my airPods to his employee iPad--same problem. To this the tech said "We're not sure what's wrong with them, but because they're out of warranty, you'll need to buy new ones." They were working PERFECTLY before the update. If this isn't resolved with a software patch, I will be leaving the Apple Ecosystem altogether.

Sep 27, 2024 9:43 PM in response to ricardogargansolo

I just upgraded my ipad to ipadOS 18, and got the 16 pro max, since getting the new phone, my airpods pro 2 have had auto connectivity issues with both the ipad and the phone. and if i change the way i am using my airpods while watching youtube specifically like taking one out or putting another airpod in, it keeps pausing the video. the only way to “fix” this issue is have found is to take out the airpods and put them back in the case, then manually reconnect the airpods to the ipad and closing out the app and re opening it. please help 😭

AirPods connection issues after iOS 18 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.