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Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
I’m sorry you’re having to get call backs each time with no real solution to the problem! I actually have a case open from a previous issue from the update where songs were duplicated and I deleted the wrong file. Naturally, I have to add the songs back to my library since they weren’t the correct file to delete. However, I have also reported the issue we were talking about with video of the issue. Hopefully that will also help in potentially getting a quicker update from them. I appreciate you taking the time to talk about all of this! Hopefully they will have a better answer on Tuesday!
I’ve seen people on Reddit have the same issues! I’ve been on the phone with senior supervisors who have to follow up with me because they are potentially waiting for the next update. But I’ve seen a comment in Reddit state that the new update didn’t fix the issue. Hoping enough people call them to report what is going on!
In my case if I play a song and then I block the iPhone the song stop and play again, even if I unblock the phone or sometimes the song stop many times and happens a lot since I update the phone to IOS 18 :/
when you are connected to AirPods and hold down the volume panel , the headtracking has to be turned off to enhance the volume instead of it being on but before the iOS 18 update, it was the other way around.
I went to the Apple Store for something unrelated yesterday. I was talking to one of support staff about this issue. He said he was having similar issues to the rest of us. He also said he was now on the beta version and he hasn’t noticed any issues. I’ve never downloaded a beta version, but am contemplating it.
I’m so sorry you’re having to go through all of this.. they should have caught the issue and stayed on the phone to ensure the recordings went through since there’s going to be claims no one is reporting the issue. My advisor never called back so I can only assume they the recordings I gave was enough for them to look into it. Hoping this issue is resolved very soon.
I’m always weary about beta versions just cause I know there will be issues since they are testing out all the bugs before releasing the official version to the public. I just lack the patience needed to deal with bugs if that makes sense lol.
18 wronked up my music database on PC and iPhone. Had a buncha songs poof away. Not whole album, just some of the songs on an album. Unable to get them back by syncing, had to use a squirrelly workaround. But that wasn’t practical for the gobs of missing songs. Ended up deleting the entire iTunes music folder on my PC and starting over. Spent a whole day on this, it’s mostly ok now, a few glitches left.
this should never have made it out the door. Someone needs a different job.
I’m sorry I updated to iOS 18. I only updated because my AirPods 4 wouldn’t show up in “Find My” until I updated all my devices.
After the iOS 18 update, I’m having issues with Apple Music: songs fade out halfway through or they stutter; I cannot update playlists and the app freezes. It is very frustrating. I understand there are problems when there’s an update, but Apple has received enough complaints to do something to fix the problems they created.
The issue I am having with iTunes is some of my purchased music and songs are no longer available and some I can’t play because it’s not authorized. Didn’t have any issues like this with ios17. Spoke with tech support for three hours on Saturday to no avail. I am getting a call back on Wednesday.
I haven’t had issues with audio quality, but I have had issues with music disappearing and not being playable. For example, I had an entire album downloaded to my phone and songs 3-6 are just gone now. The only way I can play them is through apple music, not my library. I have also had it being funky with the queue.
Today is the first time I play music after iOS 18 update and my compilation albums now are sorted by artist instead of by song title as it used to be. There is no way I can change the sorting back and playback stops randomly, so I have to restart the app to continue playing.
The reason I have compilation albums is to avoid listening to the same artist back to back and I am not a fan of shuffle play, as I have memorized the order of my songs and they need to remain in the same order. I have to stop mid-workout routine and turn off the music. Apple must fix this nonsense.
I’ve also noticed that sometimes I can’t skip a song, or fast forward through a song by dragging on the time bar or by keeping the fast forward symbol pressed. I try but the song just goes back to where it was up to, which is a pain when it’s a 25 minute song by Yes or Pink Floyd which starts off great but then gets a bit monotonous.
Just wondering what those of you saying you can't sync are using? I can sync ok using iTunes on a Windows 11 laptop. I have to connect via a cable, they won't talk to each other via wifi (since pre iOS 18, I think it's a Windows 11 issue) because the replacements for iTunes (Apple Music and Apple Devices) were a waste of space, wiped all the music off my phone, wouldn't put it back on, froze, only seemed to want to copy music held on the Cloud (I think that's what it was hinting at?) and so on.
I just started using Apple Music, coming from Spotify (trying the Apple One subscription) and I am having all these issues. I never used it before iOS18 or Sequoia so i'm not sure how much worse it has become. I cannot get favourited albums to sync between phone and macbook, they randomly disappear or some i can't even add. Some albums have songs missing entirely. I can add an album to favourites on the macbook and watch it appear on my phone in real time but then it disappears later. Albums I add on the phone never make it to the macbook. I wanted a break from all the bloat of Spotify (podcasts, audiobooks etc) and just use an app for music (with bonus lossless audio) but man this basic stuff is just painful!
Apple Music issues after iOS 18 Update
