Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
I don’t have nearly the amount of songs that have, but even if someone only has around 500 songs, this whole matter with Apple is still a huge pain.
I just ripped three more CD’s into my library only to have them greyed out on my iPhone and iPad, because it says they are not available in my country. What is with Apple. This has happened more times than I can count over the years.
My entire library is still screwed up and none of the recent updates have fixed anything. This is not the first time that I have been through this mess with Apple. This same matter happened to me with an update about five years ago, but successor updates seemed to remedy the problem; not now though.
As I have stated in several posts, I’m done with Apple’s iTunes/Music. This amount of hassle is simply not worth it. I’m looking to buy a high end streamer that I can burn all of my CD’s into and hopefully transfer those songs over to my iPhone and iPad.
It’s good to hear that you were able to recapture almost all of your 60K plus songs, but it still sounds like there are issues. This is just unacceptable with Apple.
Apple would not let me post my comment without altering it. Keep in mind that I had no foul language in my previous attempt to post.
Cheers
Exactly what you describe has happened to me too - the rightful download of my bought and owned CDs not working; the editing or deleting of my perfectly respectful/polite posts on these forums.
Having been a loyal customer across several product ranges within the Apple line up since 2012 (and also persuading my family to join as well), I am now seriously thinking of jumping ship. I really feel betrayed.
However, I would urge everyone affected to take part in Apple Feedback (use your favourite search engine to get you to the right page), as Apple doesn't typically pay attention to these forums, but they do read Feedback. The more that report it, the higher the chance they will devote resources to fixing it.
my phone also is having a score of difficulties, all revolving around wired sync for the music library. In order:
mobile device: iPhone 12 Pro with iOS 18
desktop: 27" iMac 2018 with Catalina 13.7 (latest catalina update as best I can tell; hadn't upgraded yet because a friend and others online had been running into USB connnection errors)
EDIT: After deleting the tracks, removing them from the desktop library, re-adding them to the library, and trying multiple sync attempts, including having to unplug and plug the phone back into the desktop, the songs finally are back on the phone and working again.
My Music app is pretty much worthless since I did the ioS 18 update - major lag when forwarding songs, super long timing for song downloads, and it's pretty much impossible to add songs to playlists.
I don't know why Apple insists on removing star ratings from the music app. Nearly every update, they take it away, realise their mistake, and re-add it in a subsequent update. JUST KEEP IT!
As Apple doesn’t seem to want to sort the problem out I’ve decided it’ll just be easier to cancel my Apple Music subscription and use a different music service instead.
Over two months since the ios 18.0 disaster and no fix from Apple - crickets! They need to refund everyone with Apple Music for two months! It's a defective product!
I am wondering and waiting for the same thing. I am seriously about to drop Apple if they don't fix this. Over two months now! What are we paying for?!
Is anyone else still having the issue that if you try to add a song to a playlist it’s severely delayed on telling you when the song is already in the playlist?
My music isn't syncing now from my Mac to my iPhone. Some just won't download to the phone and lots of other stuff is grayed out and giving the won't play in country or region warning. This sucks.
I can’t scroll through my long playlists on the Apple TV app. I have a few with several hundred songs, it seems that the more songs there are the harder it is for the app to scroll through them. Have restarted the unit several times. Between this and the zoom-outs at the end of movies, this thing’s days are numbered.
On top of that, when I was trying to add songs to playlists today it would add the wrong songs!
Ever since updating to iOS 18 Apple Music has become unusable for me. Songs constantly buffer and take a while to actually start playing, if I try to skip more than three songs the app freezes, when I try to add a song to a playlist the app freezes, when I add a song to play next it skips over the song majority of the time. The app also continues to play a song even when I skipped it causing the app to freeze & when I close the app the previous song is still playing. At this point idk even know if it’s worth having Apple Music since other platforms work normally, or better than AM, at this moment.
I spent an hour (3rd time) with Tech support timing all the operations that are lagging huge related to all of this and sent in the diagnostics files, so the software guys can see the exact problem. Hopefully this will get someone's attention! I kept pointing out that I am part of this community thread with tons of people having the same issues, but they say it doesn't matter/mean anything without seeing the actual problem, i.e. the diagnostic files....sheesh! So much for Apple Community impacts!
It’s crazy to be told they can’t use threads made for discussion as reference of issues arising with their system. I can understand without seeing the issue and replicating that it doesn’t leave much for them to reference but I doubt the board isn’t helpful at all.
Ever since the update, My music has beeen lagging. It’ll play the next song but then still have the title, album picture, and ending of the previous song. I am unable to add songs to my playlists for some reason. I search for a song in my playlist and instead of playing the song and continuing with my playlist, it plays the song and then plays random music outside of my playlist. Idk what this update has done. but i’m going to need them to fix this cause this is irritating me!!!!
Apple Music issues after iOS 18 Update
