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brentgrab Author

Level 2

233 points

Video Playback on iOS 18 is Broken - Video size is small and timeline ends early when setting video to full frame or zooming in. Serious bug.

Video Playback on iOS 18 is asinine. I use video playback to show slow-motion video frame by frame to my students and the video can only be shown at like 3/5 of the screen size (just like Apple fouled up screenshot editing about a year ago)

If you try to view video in the full screen you can’t scrub through and see time stamps or play frame by frame sliding left to right. It’s absolutely ridiculous. 2 out of 3x the video timeline finishes fully right and I haven’t watched the full clip.

Here’s a video showing the issue how at the small default size I can see the entire timeline and play the full video from beginning to end, but when I go to full screen and/or zoom in or move the screen around the timeline doesn’t work and you can’t scroll through the full video!

Need the video to not condense in size on the screen and play the full height / width of the screen. Also not have the text of the location showing above the screen. Way too much clutter. The reduced size of the video for editing issue started with photos several updates ago and now Apple idiotically brought a terrible flaw from photos to videos as well. Ugh.

iPhone 14 Pro, iOS 18

Posted on Sep 18, 2024 9:17 PM

Top-ranking reply

brentgrab Author

Level 2

233 points

Posted on Sep 22, 2024 3:52 PM

Here’s a YT video I made demonstrating the exact issue. Only posted a day ago and it has over 1,000 views and tons of comments. I’m happy other people are speaking out about how bad this iOS 18 update ruined Apple Photos and video playback and video usability. Apple please for the love of God fix this urgently. Whoever spearheaded the rollout should seriously be fired. Whoever approved it should also be fired!

Video of Issue

Please fix Apple Photos and iPhone videos urgently! They also should fix the editing / annotation of images. Taking a screenshot makes it tiny on the screen so if you you try to draw or type on it it’s the same nonsense of a tiny screen area. Editing any photo to draw or type on it shrinks the image on the screen. It should not be this way. Keep both images / photos and videos full screen. This is not an issue in any other app. It’s so bad it makes me wonder what the heck Apple is doing and how these people who are supposedly very bright tech wizards are employed there.

View in context

95 replies

Nov 7, 2024 6:21 PM in response to brentgrab

Wish they would revert it all back before 18. Same issues and Apple never send to listen to its users. I think its time to go to Android

Nov 13, 2024 12:52 PM in response to brentgrab

I couldn’t agree more. I really miss the original timeline scrubber. Please bring it back, Apple!

Smallsey

Level 1

14 points

Oct 13, 2024 10:46 PM in response to brentgrab

Turns out you can still scrub, it just takes some effort.

if you tap “edit” (the one that looks like 3 sliders), the old scrubber comes up. You can even resize and zoom the video.

It’s not maybe ideal for instant viewing, but the feature is still in there.

Hope that helps.

brentgrab Author

Level 2

233 points

Oct 24, 2024 6:22 AM in response to BEADGC

Good stuff. Let’s hope it gets fixed. Can’t see how they couldn’t. It’s clearly functioning improperly.

Let’s not forget the functionality of annotating screenshots and how it immediately keeps it in a tiny window. Barely enough room to squiggle your finger around and type on. Poor design and UX.

305Pal

Level 1

44 points

Oct 24, 2024 10:45 AM in response to brentgrab

One other issue effecting videos with the ios 18. When we transfer our .mov videos to our W10/11 computer, they no longer have a thumbnail image, and no longer have video properties. We have hundreds of iphone .mov videos, all with thumbnail images and properties, but post ios 18, all videos have no properties nor images. But, they all play. Apple offers no fix or solutions.

Yer_Man

Level 10

163,890 points

Oct 26, 2024 7:31 AM in response to 305Pal

No one here has received any help or response from APPLE. They have not even acknowledged the various issues brought forth here. Is APPLE just ignoring these issues?

Read the terms of use you signed up to when you joined the forum. You are not talking to Apple here. This forum is users talking to other users. Don'r expect any reply from Apple here. Contact them directly.

305Pal

Level 1

44 points

Nov 1, 2024 11:35 AM in response to ios18_video_issue

ios 18 screwed up a lot of issues. Has everyone noticed that APPLE has not chimed in and offered any support. Nor have they acknowledged the many issues. Where is APPLE SUPPORT? >>> iPhone 14 ios 18 videos no longer transfer with properties nor thumbnail. We have hundreds of iPhone videos, all with properties and thumbnails. But starting around late Sept and early Oct. all videos transferred to our various computers W10/11, no longer have properties nor thumbnail images. They do all play however. We have hundreds of iPhone videos transferred to our computers over many years. All have properties and thumbnail images. Now, the videos have neither. Wondering if the last ios 18 updates did something to videos.

brentgrab Author

Level 2

233 points

Nov 12, 2024 6:49 AM in response to brentgrab

According to this article Apple has reverted video playback functionality to open videos in full screen now. Clicking on the video simply shows and hides the scrollbar. According to the article the white thin scrollbar is still there and the much easier to use thumbnail scrubber is still no longer in the video playback area; only for edit mode I presume.

It will be interesting to see if at least in edit mode the video will remain full screen or reduce to a smaller window. I’m hoping it allows screenshots taken to stay in full screen while annotating, and previously saved screenshots to open in full screen from the Photos app. We shall see.

https://9to5mac.com/2024/11/11/ios-18-2-photos-app/

Yer_Man

Level 10

163,890 points

Nov 16, 2024 11:53 AM in response to steveblythe

Is "this" not Apple???

This is a user-to-user forum hosted by Apple. I'm sure you've read the terms of use you agreed to when you signed up and they explain it all. Users post queries about their Apple devices or Services and other Users offer what help and support they can. This is not an alternative to Apple Support. Responses posted here are not Apple answering, they do not represent Apple in anyway.

So, snark away by all means, it's your own time and effort you're wasting.

Alpick1

Level 1

14 points

Nov 18, 2024 5:40 AM in response to brentgrab

I experienced the same!

Not only the video screen is way smaller but the frame by frame playback has just disappeared!! Now you have to tap in the middle of the screen to have it in full screen mode but doing so, you lose the play/pause bar so it’s completely useless and not working well.

Why the heck did Apple have decided to change that wonderful frame by frame feature is a complete mystery! And having the video not in full screen mode is awful.

A chance that I have an iPad Pro. I just can’t imagine using it on a smaller iPad or even worst, on an iPhone!!

Yer_Man

Level 10

163,890 points

Sep 28, 2024 4:13 AM in response to brentgrab

Folks: post this on the feedback channel were there is a much better chance of Apple seeing it. They do promise to read everything there.

Feedback - iPhone - Apple

Feedback - Camera - Apple

brentgrab Author

Level 2

233 points

Oct 23, 2024 10:41 AM in response to maccalvin5

Just an update for everyone… I spent 3 hours on the phone and via email with Apple tech support this week. Finally they received a separate 4 minute video I made for them while on a phone call not only walking the tech people through issues one by time in detail but also showing in the screen recording the various comments and feedback on this YT Video and on the Apple support forum post.

I’m crossing my fingers that they might actually start addressing this but let’s not hold our breath. The most important thing everyone can do is to write comments on the Apple feedback submission form here for the Photos App and for iPhone in general:

Feedback - Photos - Apple

Feedback - iPhone - Apple

And also keep submitting feedback with your and your family/friends phones right on this forum post.

I will post an update if they give me any useful new info / updates / affirmative next steps and if anything changes for the better in any subsequent iOS updates I’ll post that here.

Thanks so much for everyone’s active participation in this thread so that we as a group of users worldwide that actually care about details, making things better, and common sense usability can get our voices heard and seen and hopefully have this crummy iOS 18 update to the Photos app and video playback bugs rolled back / fixed asap.

Oct 23, 2024 11:45 AM in response to brentgrab

Solution:

Never press the pause button.

Just use the scrubber.

This works even when you zoom in.

305Pal

Level 1

44 points

Nov 8, 2024 5:08 AM in response to brentgrab

Not the only problems APPLE created with ios18. Has everyone noticed not a peep from APPLE? No APPLE help. No APPLE support. No APPLE acknowledgement of the many issues. Whay should any of us stay with APPLE? >> iPhone 14 ios 18 videos no longer transfer with properties nor thumbnail. We have hundreds of iPhone videos, all with properties and thumbnails. But starting around late Sept and early Oct. all videos transferred to our various computers W10/11, no longer have properties nor thumbnail images. They do all play however. We have hundreds of iPhone videos transferred to our computers over many years. All have properties and thumbnail images. Now, the videos have neither. Wondering if the last ios 18 updates did something to videos.

Nov 8, 2024 8:34 AM in response to brentgrab

This is such a frustration. When will it be resolved?

It’s clearly a known issue as googles so easily…

Video Playback on iOS 18 is Broken - Video size is small and timeline ends early when setting video to full frame or zooming in. Serious bug.